Mean Global

Terms & Conditions


Company registraton number: 13473550

Registered office address:

64 Nile Street, International House, London, United Kingdom, N1 7SR

[email protected]

Welcome to our website. These terms and conditions establish the basis for visiting our website and govern how you can order services from our firm online.
By using our website and purchasing a service from us, you acknowledge that you have read, understood, and agree to comply with our terms and conditions, which include our privacy policy.
If you disagree with any portion of these terms and conditions, please do not use our website or place any orders with us.

General provisions

Unless otherwise agreed in writing, the cost of a translation shall be computed using the word count in the source material.
If a client cancels an order, all work already completed will be paid at 100%, while work suspended will be billed at 30%.
Unless otherwise noted, all invoices must be paid within seven days of receipt.
Any late payment or inability to pay will result in the immediate collection of the whole amount owed by the client, without prior notification. The Redactura LTD retains the right to charge interest at the official rate imposed by England authorities on the date that such late payment is made.
Furthermore, the customer must reimburse the Redactura LTD for any fees incurred in resolving the matter.
In the event of late payment, all work in progress will be suspended.
The Redactura LTD will not be held liable for translations that are not stylistically satisfactory for any reason. The Redactura LTD shall not be liable for drafting the translated text in a style that differs from the source text. Our liability shall be limited to the amount of the invoice.
Complaints will only be considered if they are submitted by email within seven working days of the services being delivered.
The Redactura LTD is not responsible for any delays caused by malfunctioning modems, emails, and/or other mails that are not directly controlled by the Redactura LTD. A mistake in one section of the translation shall not, for any reason, put the entire translation into question. In such cases, the Redactura LTD reserves the right to make changes to the translation.

Only documented agreements between the parties will be considered. For all disputes, the courts of England shall have jurisdiction. In the event of nonpayment, all representation of partial or entire reproduction of such translation shall be considered illegal. The Redactura LTD maintains the right to demand immediate payment for the translation and, where applicable, compensation for copyright from a client who uses its services.

Payments and refunds

The commencement date of the agreement will be determined through written agreement with the client. After the contractor confirms the order and receives the original file and job details by email, the agreed-upon date will become effective. The order will specify and clarify the deadline for the contractor to complete the work and deliver it to the client by the specified date. Payment for translation or another service is calculated depending on the number of words. You can pay for the translation in pounds.
Refunds are made to the card through which the payment was made.
In order to get a refund you have to request it during one week after your order was completed, you have to write us at [email protected] and add the reasons why you want to get a refund. Keep in mind, that the Redactura LTD doesn’t make any refunds if you are not satisfied with the translation. The Redactura LTD makes refunds if there were any mistakes from its side, for example, if you’ve got another translation for any technical reason and etc.

Limitation of liability

To the extent permitted by law, Redactura LTD disclaims liability for any and all losses incurred as a result of your access to the Site. You use the Site entirely at your own risk. Nothing in these Terms eliminates or limits our liability for death or personal harm caused by our negligence or fraud.


These Terms will be updated from time to time, and we do not have the means to notify all of our visitors of the changes. You agree to check this page from time to time to see if we have updated any Terms. We reserve the right to change the Site at any time, and any modifications will be subject to these Terms.

Intellectual property

Any information, contents, materials, documents, details, graphics, files, data, text, images, digital pictures, or any visual displayed on the Redactura LTD website may not be used or published in any way, whether in electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of the Redactura LTD.

Restrictions on use

You may not modify, adapt, translate, create derivative works, reverse-code, decompile, disassemble, seek to find the source code of the website (platform), or use the Software in any way that violates another party’s intellectual property or other rights. You may not duplicate the website, except to make a single backup or archival copy if you otherwise comply with the terms and conditions.
You expressly agree not to: (a) use the Redactura LTD Services in any way that is not expressly authorized by these Terms and Conditions or any instructions, documentation, directions; (b) use the Redactura LTD Services in any way that violates or threatens to violate any applicable federal, state, or local law; or (c) access or use or attempt to access the Redactura LTD Services at any given time; (d) copy or reproduce any software that is part of the Redactura LTD Services; (e) copy, reverse, engineer, modify, decompile, disassemble, reassemble, or create derivative works of the Redactura LTD Services or any part thereof; or (f) interfere in any way with the Redactura LTD Services or any of its tools or functionality; (g) distribute, sublicense, assign, share, timeshare, sell, rent, lease, grant access, grant a security interest in, or transfer the Redactura LTD Services or your right to use the Redactura LTD Services to any other person or entity; or (h) scrape, mine, copy, store, modify, or delete the data/information embedded, provided, or accessed using the Redactura LTD Services; or material accessible through the Redactura LTD Services to any other person, or use it for any purpose other than your internal purposes, or as expressly permitted in these Terms and Conditions.

Third party links

The may contain links to other websites or online services that are operated and maintained by third parties and are not within Redactura LTDy control or maintenance. Such links do not imply that the Redactura LTD endorses such other websites or online services, the content published on them, or the people associated with them. Redactura LTD accepts no responsibility or liability for the activities, products, services, or material contained on third-party websites or online services.
These Terms do not apply to such other websites and online services, and they are not a part of the We recommend you read the privacy policies and terms of service of these other websites or services since you use them totally at your own risk. You accept that Redactura LTD is not responsible for any loss or damage incurred as a result of your use of any other websites or services.

Applicable law

Regardless of your country of origin or where you access the, these Terms or any claim, cause of action, or dispute (“claim”) arising out of or related to the Terms will be governed by the laws of England. Except as otherwise agreed by the parties, you and the Redactura LTD agree that all claims arising out of or connected to these Terms must be decided exclusively by a court situated in England.
Keep in mind that the Redactura LTD will make any effort to resolve all the problems that may take place between you and the Redactura LTD in a disputed way.

Contact us

If you have any questions you can contact us via email:
[email protected].